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You will need to submit a Request for Refund form.

The Request for Refund form can be found on your student self-serve page.

No, confirmation deposits are non-refundable.

Yes, students are eligible for a refund of 100% of tuition and fees paid, less the non-refundable confirmation deposit for the first two weeks of the fall and/or winter term; and are eligible for 50% refund for weeks 3 and 4 of a term.  There are no refunds after week 4. 

Your refund will be issued to National Student Loan Service Centre.

Your refund will be issued to your sponsor. 

Your refund will be issued to Training and Skills Development.

Refunds take 4 to 6 weeks to complete.

If your enrollment status changed from full-time to part-time within the refund timeline, you will be eligible for a refund of the difference.  If your status changes after the final date for refunds, then you are not eligible.  Please see our academic calendar for these dates.

International students (with study permit refused) who did not attend classes (in-person or virtual) are entitled to 100% refund; less non-refundable confirmation deposit fee.

International students who choose to remain enrolled in studies remotely from their country (without study permit final approval) who attended class; standard refund policy applies.

If you used a Canadian Financial Institution to make a payment, and are receiving a refund, it will be refunded via the PayMyTuition portal:

• If a credit card was used, refund will be issued to the credit card the same way the payment was received.
• All other payment options will be refunded by E-Transfer to student’s preferred email address recorded on their student account. The student will receive an email from PayMyTuition informing them the refund request is being processed and that a follow up email from Interac will be sent within 24-48 hours.  The email from Interac will provide direction to enter a one-time passcode which can be retrieved by signing into Student Self-Service and clicking on "Refund Passcode Interac".

If you used an International Financial Institution to make a payment, and are receiving a refund, it will be refunded via the PayMyTuition International Portal. 

They are to be emailed to refund@nbcc.ca